Personal Information
We may collect:
Full Name
Mobile Number
Email Address
Profile Photo (optional)
We may collect:
City
Area
GPS Location (with permission)
We may collect:
Service type booked
Booking date and time
Service address
Booking history
We may collect:
Transaction ID
Payment status
Payment method
We do not store sensitive banking details such as card PINs, passwords, or OTPs.
Your information may be used to:
✔ Connect users with nearby service providers
✔ Process bookings and service requests
✔ Improve service quality and platform experience
✔ Provide customer support
✔ Prevent fraud, misuse, or illegal activity
✔ Improve safety and service matching
When a booking is placed, necessary details may be shared with the selected provider:
Name
Mobile number
Service address
Service request details
Transaction-related information may be shared with payment gateway providers for secure payment processing.
Information may be shared if required by law, legal authorities, fraud investigations, or court orders.
GoNearbyU does NOT sell user data.
Location data is used to:
Show nearby workers
Improve service availability
Provide faster booking experience
Users may disable location access, but nearby matching accuracy may reduce.
GoNearbyU follows reasonable security measures including:
✔ Secure login systems
✔ Restricted access systems
✔ Protected servers
✔ Security practices for user data protection
No internet-based platform can guarantee 100% security.
Users must NOT:
✘ Provide false information
✘ Misuse worker contact details
✘ Harass service providers
✘ Use the platform for illegal activities
Violation of platform rules may result in account suspension or removal.
Users may submit ratings and reviews after service completion.
Reviews must be:
Honest
Respectful
Based on real service experience
Fake, abusive, misleading, or offensive reviews may be removed.
Users may:
✔ Update profile information
✔ Change mobile number or email
✔ Request account deletion
✔ Manage account information
User information may be stored for:
Booking history
Customer support
Payment records
Complaint handling and investigations
Inactive accounts may be removed after long inactivity where legally permitted.
GoNearbyU services are intended only for users aged:
Users under 18 should not independently use the platform.
GoNearbyU may update this Privacy Policy at any time.
Changes may be communicated through:
App notifications
Website updates
Email notifications
Continued platform use means acceptance of updated policies.
GoNearbyU Support
Email: gonearbyu@gmail.com
Website: www.gonearbyu.com
